In my role as a Digital Experience Specialist, I created adaptable, accessible and engaging digital experiences that were responsive across all devices.
In my role as a Digital Experience Specialist, I created adaptable, accessible and engaging digital experiences that were responsive across all devices.
In my role as a Digital Experience Specialist at a fine jewelry eCommerce company, I utilized frontend technologies, including CSS, HTML, and JavaScript, to bring design features to life. Collaborating closely with both the creative and engineering teams, I effectively balanced the artistic vision of the design team with the functional requirements of the website.
In my role as a Digital Experience Specialist, I created adaptable, accessible and engaging digital experiences that were responsive across all devices.
In my role as a Digital Experience Specialist, I created adaptable, accessible and engaging digital experiences that were responsive across all devices.
In my role as the Head of Visuals and Technology I led technical teams on set for a film and video production company, fostering collaboration and innovation. I designed, deployed, and maintained the company website, as well as managed email marketing campaigns. I managed production budgets optimizing resource allocation through detailed financial tracking and analysis. Additionally, I sourced and analyzed customer data to develop targeted marketing strategies. My responsibilities also included editing films in Premiere Pro, composing scores in Logic Pro, and managing social media, including promoting and hosting live virtual events.
In my role as a Jewelry Consultant I designed and implemented a self-serve knowledge base, migrating procedures and automations from Salesforce to Zendesk. I identified and escalated complex issues, collaborating with cross-functional teams to ensure timely solutions. By analyzing customer feedback, I addressed recurring issues and integrated education into the buying process, resulting in a reduction of returns and repairs. Additionally, I mentored and trained new team members, contributing to a cohesive and high-performing support team.